Icom UK Ltd
Related PDFs
easiCMS Overview
easiCMS White Paper
Icom UK Ltd
Icom UK have a comprehensive portfolio of radio transceiver, receiver, navigation and computer products across the commercial, radio-amateur, marine and aviation markets.
As a professional Marketing Manager and Chartered Marketer I need to work with suppliers who not only understand our customer needs but need to have commercial acumen and provide excellent customer service. Well the proof is in the pudding and my experiences with Worldlaunch IT have EXCEEDED these criteria and more so. I shall explain as follows:
UNDERSTANDING A CUSTOMER NEEDS
Icom operate in many diverse market places. To understand the nuances of the Mariner to the eccentric needs of a radio Amateur requires a great deal of empathy, common sense and knowledge.
In addition the Google qualification and the hands on experience have been useful in providing sound advice with web policy.
COMMERCIAL ACUMEN
Worldlaunch IT don't build pretty websites to satisfy egos. They build websites that work and benefit the client they serve.
EXCELLENT CUSTOMER SERVICE
That's 110%. Paul Johnston, my contact always treats me as a individual and gets back to me on all issues. Jobs are done promptly and payment is transparent (I really like the maintenance packs, you know what you are purchasing into.)
easiCMS
Powerful Content Management System. I look after a lot of websites in my life and there is nothing better for its adaptability, reporting features etc. easiCMS is Central to my marketing planning.
Lastly and I hope the reader takes this into consideration.
In the last year our web offerings have been universally appreciated in our industry. More importantly, TRAFFIC HAS INCREASED BY 150%.
Case study completed by: Ian Lockyer, Marketing Manager.